Tidio

About : Tidio is a customer communication tool that combines live chat, chatbots, and AI-driven automation to help businesses deliver instant support and improve customer satisfaction. Its AI chatbot, Lyro, learns from past conversations to provide relevant and accurate responses to common queries. Tidio also integrates with popular e-commerce platforms like Shopify and WooCommerce, allowing businesses to recover abandoned carts and boost sales through automated messaging. Additionally, its multichannel capabilities enable businesses to manage customer inquiries from email, Messenger, and Instagram in one place. With real-time visitor tracking and analytics, Tidio empowers businesses to offer proactive customer support and drive conversions.

Categories : Business & Operations

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More About Tidio

  • Live Chat & Chatbots

    Tidio combines live chat and AI-driven chatbots to provide instant customer support and automate responses, enhancing user engagement.

  • Omnichannel Support

     Connects various messaging platforms like Facebook Messenger, WhatsApp, and email, enabling seamless communication across all channels. 

  • Visitor Tracking & Analytics

    Tracks visitor activity on your website in real time and provides detailed analytics to improve customer interactions and conversion rates. 

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